What products does Thomas Crick India sell? We specialize in premium leather footwear for men, including loafers, lace-ups, Chelsea boots, and formal shoes—crafted for comfort, durability, and style.
Where are Thomas Crick shoes made? Our shoes are proudly made in India with genuine leather and precision craftsmanship that reflects our British heritage.
How do I place an order? Browse the website, select your product and size, click "Add to Cart," and follow the checkout process to place your order securely.
What payment methods are accepted? We accept all major credit/debit cards, UPI, Net Banking, and wallet payments.
What are your shipping options and delivery timelines? We deliver across India. Standard delivery takes 3–7 business days depending on your location.
Do you offer free shipping? Yes, we offer free shipping on all prepaid orders above INR 1,999. 7. How can I track my order? You’ll receive a tracking link on your registered email and SMS once your order is shipped.
8. What is your return and exchange policy? Returns and exchanges are accepted within 7 days of delivery, provided the product is unused and in its original packaging. Please refer to our Returns Policy page for full details.
9. What if I receive a damaged or incorrect item? We sincerely apologize! Please contact us within 48 hours of receiving your order with photos, and we’ll resolve the issue promptly.
10. Are your shoes true to size? Yes, our shoes follow standard Indian sizing. We recommend checking our size guide before purchasing.
11. Do you ship internationally? Currently, we only ship within India. Stay tuned as we expand our shipping services.
12. Can I cancel or change my order after placing it? Orders can only be modified or canceled before they are dispatched. Contact our support team immediately for assistance.
13. How can I contact customer service? You can email us at customercare@mirzaindia.com or use the contact form on our website. We typically respond within 24 hours on working days.
14. Do you offer gift packaging or messaging? We currently do not offer gift wrapping, but we're working on adding this feature soon.
15. Do you have offline stores in India? At the moment, we are available online only. All our latest collections and offers are accessible through our website.
16. Do you offer bulk orders or B2B pricing? Yes! For wholesale or corporate queries, please contact us at customercare@mirzaindia.com.
